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New component range Box spars with SRAM and Shimano

Thursday, May 2nd, 2019 11:11am
Category: Latest News

Box One derailleur and cassette

Chain Reaction Cycles is now stocking the most complete range available from the new component maker everyone is talking about – Box.

The Southern Californian drivetrain specialist is the brainchild of downhill and BMX legend Toby Henderson, and his competitive nature is shining through with Box’s aggressive strategy.

Box promises to replace a part not only if it’s defective but also if it breaks or cracks

Not only is the quality of Box components up there with the big boys, but the company is offering a unique, lifetime warranty policy.

Box One cassette

Box promises to replace a part not only if it’s defective but also if it breaks or cracks – which is amazing news for mountain bikers used to simply chalking their damaged components up as a loss (See ‘Full warranty text’ below for more information). 

Meanwhile, the competitive price means Box parts are an attractive investment for those aching from the cost of worn cassettes or damaged derailleurs.

The company has also learned from the big two with the release of its budget-friendly option

Their components are also designed to be compatible with your existing SRAM and Shimano drivetrains, giving you a bigger array of options when upgrading or replacing.

Box One shifter

The company entered the ultra-competitive component arena a few years ago with the Box One derailleur and opinion-splitting PushPush shifter design that featured a unique control system.

This has now been ditched in favour of a more common Shimano-style shifter, while the company has also learned from the big two with the release of its budget-friendly option – Box Two.

Chain Reaction Cycles is now stocking one of the widest available ranges of Box’s products, including Box One and Box Two cassettes, derailleurs, shifters, chains, seat clamps, and more, with 7-speed, 9-speed, and 11-speed options available.
Check out the range at Chain Reaction Cycles now.

Shop all Box components at Chain Reaction Cycles

Full warranty text

For those who want to see the fine print regarding the impressive lifetime warranty promise from Box, here it is:

Box Limited Lifetime Warranty Against Breakage
1. Extent of Limited Lifetime Warranty against breakage:
Applies to non-wearing parts only where the main part of the product has physically broken or snapped.

i).Limitations of Limited Lifetime Warranty against breakage:

a.)Lifetime Warranty against breakage does not apply to:
1. Products that are bent.
2. Products that have been intentionally or maliciously broken in an attempt to qualify for warranty coverage.
3. Products that break during installation or as a result of improper installation or incompatibility.
4. Products that have been modified from the original design, with exception of products that have been cut to size such as fork steerer tubes or handlebars.
5. Normal wear and tear.

ii.) Lifetime Warranty against breakage covers a total of two replacements for the item no more than once per 12 month consecutive period.

iii.)Lifetime Warranty against breakage is limited to the broken product only. Box is not responsible for any consequential or subsequent damages.

2.) Except as described herein, Box makes no other warranties, guarantees, or representations of any type (express or implied), and all warranties (including any implied warranties of reasonable care, merchantability, or fitness for a particular purpose) are hereby disclaimed.

Box Limited Lifetime Warranty Against Manufacturing Defects
1. Except as otherwise set forth herein, Box warrants its products to be free from manufacturing defects in materials or workmanship.

2. Limitations of Limited Lifetime Warranty Against Manufacturing Defects
This warranty does not apply to:
i.) Normal wear and tear. Wear and tear parts are subject to damage as a result of normal use, natural fading of colors/materials over time and/or exposure.
Wear and tear parts are identified as including but not limited to:
Hardware such as threads, bolts, pins, c-clips, springs, detents, etc • Dust seals • Bushings • Rubber moving parts • Foam rings seals • Brake sleeves • Brake pads • Chains • Sprockets • Cassettes • Shifter and brake cables (inner and outer) • Handlebar grips • Shifter grips • Jockey wheels • Disc brake rotors • Wheel braking surfaces • Bearings • Bearing races • Pawls • Transmission gears • Spokes • Freehubs • Corrosion • Tools • Velcro fasteners • Tires • Surface finishes • Decals
ii.) Soft goods (clothing, hats, etc.). Soft goods are covered for a period of 30 days from date of purchase.
iii.) Products that have been intentionally or maliciously broken or modified in an attempt to qualify for warranty coverage.
iv.) Products that have been incorrectly installed, adjusted or maintained.
v.) Products that have been modified from their original design (with the exception of cutting handlebars or steerer tubes to size), including, but not limited to any attempt to open or repair a product. Modifications from the product’s original condition include painting, polishing, drilling, lightening, chroming or re-anodizing.
vi). Products where the serial number or production code has been deliberately altered, defaced or removed.

3. Except as described herein, Box makes no other warranties, guarantees, or representations of any type (express or implied), and all warranties (including any implied warranties of reasonable care, merchantability, or fitness for a particular purpose) are hereby disclaimed.

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